Get complete list of Railway ministry food
Tariff in Train Reveals. On Tuesday Railway Ministry has issued a rate card for
its catering services to address the grievance of passengers after complaint of
food and beverages being charged higher on trains.
The Ministry also asked passengers to file
complaints if and when they are charged higher than the listed price. In a
tweet, the ministry said, “Know the rate list of Indian Railways catering. In
case of any inconsistency must report to @RailMinIndia: We work for you 24×7
#Awareness.”
Ministry
of Railways (@RailMinIndia):
Ministry also released a video listing cost
of items after it held a conference on catering services, attended by govt from
food and beverage industry, govt agencies, self-help groups and railway
officials.
The delegates at the meeting laid out their
concerns regarding complaints filed by passengers on food items,
describing it as “poor quality, less quantity and over-charging.”
Passengers
complaints:
According to a report published in Hindustan
Times, angry passengers have posted complaints on grievance portals and social
networking sites regarding the quality of food and catering services offered by
the private vendors employed under IRCTC. As per the contract signed by
the private vendors, they are supposed to follow the pricing laid out by IRCTC.
Minister
of Railways Steps:
·
Union Minister of Railways
Suresh Prabhu last month had commenced a new catering policy for Railways
separating the execution of the cooking and its distribution on board to
address complaints made by passengers regarding quality of food served.
·
Introducing the strategy,
Prabhu had said that the food will be prepared in the base kitchens at the same
time as providers from the hospital industry will be employed for distribution
of the food. The move is expected to attract major food industry
players in the market to link up with Railways.
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